Terms of Service
1. Scope of Services
The Gifting Bridge (a brand operated under Emtec Global Solutions Pvt. Ltd., Pune, India) provides customized corporate gift hampers, curated welcome kits, festive gifts, and branded promotional merchandise to businesses across India.
2. Quotations and Orders
- All proposals and quotations are valid for 30 calendar days from the date of issue unless specified otherwise.
- An order is confirmed upon receipt of a signed purchase order or initial advance payment agreed in the proposal.
- Minimum Order Quantities (MOQs) apply depending on product category, customized packaging requirements, and bespoke branding techniques.
3. Custom Branding & Approvals
Clients are required to provide high-resolution vector artwork (.AI, .EPS, or .PDF) for logos and personalization. Production begins only after the client formally approves digital or physical samples.
4. Delivery & Logistics
- We offer both bulk consolidated dispatch to company warehouses/offices and individual doorstep deliveries across India.
- Delivery dates provided are estimates based on standard courier SLAs. We are not liable for transit delays caused by force majeure, severe weather, or regional transit restrictions.
5. Payment Terms & Invoicing
Standard payment terms require an advance deposit before mass production, with the remainder payable upon dispatch or mutually negotiated credit terms for contracted corporate partners. GST invoices are issued for all transactions.
6. Quality Assurance & Returns
Because goods are customized and personalized with client branding, returns are not accepted except in verified cases of defective workmanship or transit damage reported within 48 hours of delivery.
7. Contact Information
For inquiries regarding these terms or orders:
The Gifting Bridge
Emtec Global Solutions Pvt. Ltd.
Pune, Maharashtra, India
Email: smriti@thegiftingbridge.com
Phone: +91 82403 06122